WARRANTY

Silicon Valley Timepieces is committed to providing our customers with 100% satisfaction on every timepiece we sell. Therefore, all watches purchased from us comes with a 1 year limited warranty from the date of purchase as listed on the original sales receipt. Watches not keeping proper time and/or with malfunctioning complications will be serviced under our warranty program.

Items not covered under warranty include the watch case, bracelet/strap, crown/stem, crystal, finishes, damage caused by excessive wear-and-tear and/or physical abuse and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limits. Consequential and incidental damages are not covered under this warranty or any implied warranties. Silicon Valley Timepieces will, at its sole discretion, determine the applicability of its warranty to each timepiece for which a warranty claim is made.

Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Silicon Valley Timepieces.

RETURNS

At Silicon Valley Timepieces, it is our goal to ensure that every customer is 100% satisfied with their purchase. As such, we offer a 3 day return policy on all purchases subject to the following conditions: 1) New watches that have been worn, altered or damaged will not be accepted for a refund. 2) New and pre-owned watches may be returned provided the watch is in the exact same condition as it was sold and includes all the boxes, papers, books and accessories that were originally supplied.

Please contact us prior to shipping any items to obtain a Return Merchandise Authorization (RMA) number. Packages sent to us without an RMA will not be accepted. All returns will be sent at your sole cost and expense. Please pack your item with an adequate amount of packing material such as air pillows, bubble wrap and/or Styrofoam, and insure your shipment for the watch’s full value as we are not responsible for lost or damaged packages.

Upon receipt, all items will be thoroughly inspected by one of our specialists to verify that the watch, boxes, accessories, tags (removable and non-removable), and factory protective stickers are in their original condition prior to issuing any refunds.

All returns are subject to a 4% restocking fee.